Privacy Policy

Welcome to www.unifrax.com (the “Site”), a website provided by Unifrax India Private Limited (“Formerly Unifrax India Limited”). Unifrax respects your privacy, and this policy covers Unifrax’s handling of information collected from you through the Site or other sources in the ordinary course of Unifrax’s business.

1. Information
In this policy, (a) “personal information” means any information that relates to an individual and that identifies, or can be used in conjunction with other information to identify, such individual and (b) “non-personal information” means any information that is not personal information. You are responsible for obtaining any approvals, authorizations, consents and permissions that are required in connection with your providing Unifrax with any information (including, but not limited to, any personal information or non-personal information of a third party).

2. Acceptance
You should review this policy carefully, and be sure you understand it, prior to using the Site, or otherwise providing any information to Unifrax. Your use of the Site or your otherwise providing any information to Unifrax, is deemed to be irrevocable acceptance by you of this policy. If you do not agree to this policy, you should not use, and should immediately terminate your use of, the Site and not otherwise provide any information to Unifrax. For purposes of this policy, accessing the Site only to review this policy is not deemed to be use of the Site.

3. Controller
Any information collected from you by Unifrax is controlled by Unifrax at C-102, Business Square, Andheri Kurla Road, Andheri (East), Mumbai - 400 093, INDIA. All complaints, questions and requests for additional information regarding Unifrax’s handling of such information, or otherwise relating to this policy, should be promptly sent to Unifrax as set forth in Section 16.

4. Collection
Unifrax may collect from you personal information (including, but not limited to, name, e-mail address, home address, phone number, opinions, social security number, and employer’s name) and non-personal information (including, but not limited to, commercial data), electronically and manually, through the Site and other sources in the ordinary course of Unifrax’s business (collectively “Collected Data”). For example, Collected Data may include personal information and non-personal information obtained by Unifrax through the Site when you complete an on-line survey or a form in connection with your making a request of Unifrax. No Collected Data is obtained from you, unless it is voluntarily provided, except for any Collected Data obtained automatically through the Site as set forth in this policy. Regardless of the method used to obtain Collected Data, Unifrax will retain such Collected Data in its primary and backup files only to an extent that is consistent with the purposes for which it was provided and for Unifrax’s other legitimate business purposes (including, but not limited to, marketing).

You may refuse to provide personal information or non-personal information to Unifrax at any time by terminating your use of the Site, or in all other cases not involving use of the Site, by notifying Unifrax as set forth in Section 16. If you refuse to provide personal information or non-personal information when requested to do so by Unifrax or the Site, you may not be able to access, or otherwise enjoy the benefits of, certain services from Unifrax or features of the Site.

5. Protection
Except as provided in the immediately following sentence, Unifrax will use commercially reasonable efforts to protect Collected Data from unauthorized access, disclosure and use. Certain Collected Data posted by you on the Site may be accessible to the general public, and Unifrax is not responsible for protecting such Collected Data from unauthorized access, disclosure or use. For example, if you participate in any public forum on the Site, any personal information or non-personal information disclosed by you when doing so will be available to the general public. Also, since no transmission of information over the Internet or electronic storage of information is completely secure, it is possible that Collected Data could be accessed, disclosed or used without authorization, even if Unifrax uses such reasonable efforts. In providing personal information or non-personal information to Unifrax, you must assume the risk that unauthorized access, disclosure and use of such information could occur.

6. Use and Disclosure
All Collected Data may be used by Unifrax for any legitimate business purpose (including, but not limited to, marketing), unless expressly stated otherwise in this policy. If Unifrax expressly states in writing that any Collected Data will only be used for a specific purpose, Unifrax will only use it for such purpose, unless you subsequently consent to its being used for another purpose.

Unifrax may at any time, in its sole discretion, disclose any Collected Data, whether or not you furnished such Collected Date for a specific purpose, to (a) third parties retained by Unifrax (including, but not limited to, any distributors, sub-contractors or vendors of Unifrax) for any purposes for which Unifrax could use such Collected Data, (b) comply with, or as permitted by, any applicable law or government request, (c) cooperate with law enforcement, and other third parties, in investigating a claim of fraud, illegal activity or infringement of intellectual property rights, (d) protect the rights, property or legitimate business interests of Unifrax or a third party, or (e) transfer such Collected Data to a third party purchasing all, or substantially all, of Unifrax’s assets. While any Collected Data is in the possession of a third party pursuant to clause (a) of the immediately preceding sentence, Unifrax will be responsible for such third party’s disclosing and using such Collected Data in accordance with this policy

7. Analytical Data
When you access the Site, Unifrax automatically collects, and Collected Data includes, certain analytical information (including, but not limited to, a computer’s access date and time, browser, connection speed, Internet protocol address, Internet service provider, language, location, manufacturer, visit details, and operating system), which does not personally identify an individual, through the use of cookies and log files (collectively “Analytical Data”). “Cookies” are code placed on your computer by the Site that enable the Site to, among other things, (a) recognize you as a prior user of the Site, and (b) provide the Site with details of your prior use, whereas “log files” are files that record events occurring on Unifrax’s servers. Your browser may provide you with the ability to not accept cookies, as well as the ability to delete already-existing cookies. If you refuse, or delete previously-existing, cookies from the Site, you may not be able to enjoy some of the Site’s features.

Analytical Data will only be used by Unifrax (a) to record your use of the Site, (b) to diagnose problems with the Site, (c) to improve the Site and make it more useful to you and other users, and (d) for other legitimate business purposes of Unifrax (including, but not limited to, marketing). Unifrax will collect Analytical Data either directly or by third parties acting on its behalf.

8. Third-Party Sites
The Site may contain links to, or be accessible from, websites provided by third parties (individually a “Third-Party Site”). Your use of a Third-Party Site will be subject to its terms of use and other provisions, for which you are responsible. This policy does not cover the privacy policies or practices of any Third-Party Site, and Unifrax is not responsible for any information you submit to, or otherwise collected by, any Third-Party Site. Unifrax is only responsible for Collected Data obtained by it through your authorized use of the Site or other sources in the ordinary course of its business. You should consult each Third-Party Site for its privacy policy or practice before submitting any information to, or otherwise using, a Third-Party Site.

9. Electronic Communications
You may from time to time send Unifrax an e-mail message in connection with your use of the Site, or in the ordinary course of business. If you do, Collected Data includes your e-mail address and the contents of your message. Your e-mail address and the contents of your message will be used by Unifrax to respond to you, to send you follow-up messages, and for other legitimate business purposes (including, but not limited to, marketing).

Whether or not you have previously sent Unifrax an e-mail message, you consent to Unifrax’s sending you e-mail messages and other electronic communications (a) in connection with your use of the Site, (b) in the ordinary course of business, or (c) for any other legitimate business purpose (including, but not limited to, marketing). Since Unifrax endeavors to send electronic communications only to individuals desiring to receive them, you can unsubscribe to such electronic communications at any time by contacting Unifrax as set forth in Section 16 or by following the directions contained in such electronic communications.

10. Access
Unifrax does not warrant or represent that any Collected Data will be accurate or error-free. Upon your request, you will be granted access to your personal information in the possession of Unifrax solely for the purpose of correcting or deleting any such information that is inaccurate, except where the burden of providing such access would be disproportionate to the risks to your privacy or where the rights of a third party would be violated. You must contact Unifrax in writing for this purpose as set forth in Section 16.

11. Applicable Law
This policy is governed by, and construed in accordance with, the laws of the state of INDIA, without regard to its principles of conflict of laws.

12. Complaints
Any complaint by you regarding this policy or Collected Data must first be submitted to Unifrax as set forth in Section 16, and Unifrax must be given a reasonable opportunity to investigate and respond to your complaint. Upon Unifrax’s completing such investigation and so responding, Unifrax and you must then attempt, in good faith, to promptly resolve any remaining aspects of your complaint. If any aspect of your complaint remains unresolved after a reasonable period of time, (a) you may commence litigation against Unifrax in connection with the unresolved portion of your complaint only in a court located in Andheri East, Mumbai, India and having subject matter jurisdiction over your complaint, and (b) you consent to any such court’s being, and waive any objection (including, but not limited to, any such objection based on inconvenience) to such court’s not being, a proper venue for your complaint.

13. Entire Agreement
Except as set forth in this Section, this policy contains the entire agreement, and supersedes all prior oral and written agreements, proposals and understandings, between you and Unifrax, with respect to Collected Data. If you use the Site, or otherwise enter in any other transaction with Unifrax, such use or transaction will be subject to this policy, plus any other written agreement between the parties that is applicable thereto (including, but not limited, any applicable terms of use, and any applicable license agreement). To the extent there is any conflict or inconsistency between any provision of this policy and any provision of such other agreement, the former shall control.

14. Severability
Whenever possible, each provision of this policy shall be interpreted to be effective and valid under applicable law. If, however, any such provision shall be prohibited by or invalid under such law, it shall be deemed modified to conform to the minimum requirements of such law, or if for any reason it is not so modified, it shall be prohibited or invalid only to the extent of such prohibition or invalidity without the remainder of such provision, or any other provision of this policy, being prohibited or invalid.

15. Revisions
Unifrax may revise any provision of this policy from time to time by posting the revised provision on the Site. Any such revision will take effect immediately upon such posting, and will apply to all Collected Data obtained by Unifrax after such posting. It is your responsibility to periodically check this policy on the Site for revisions to this policy.

16. Additional Information
If you have any questions or complaints, or desire additional information, regarding Unifrax’s handling of Collected Data or otherwise relating to this policy, please promptly contact:

Unifrax India Private Limited. (Formerly Unifrax India Limited)
C-102, Business Square, Andheri Kurla Road,
Andheri (East), Mumbai - 400 093, INDIA.

Effective Date: July 1, 2016